Eloisa Royal Suites | Hotel in Mactan

| 7.8 (616 Reviews) |  6 Bathrooms  12 Guests
Basak Hotel | Eloisa Royal Suites

Hotel in Basak, Mactan

In Mactan’s business district, Eloisa Royal Suites features elegant and contemporary accommodations with free Wi-Fi access throughout the property. It has a 24-hour front desk and provides free parking on site. This non-smoking property is conveniently located within 1 mile from Gaisano Island Mall and Cebu-Mactan Ferry Terminal. Lapu-Lapu City Public Market is about 1 mile away, and Mactan-Cebu International Airport is accessible in a 2-mile drive. Along with tiled floors, air-conditioned rooms feature a desk, clothes rack and a flat-screen TV with cable channels. Minibar and electric kettle are also included. Along with a shower, the private bathroom comes with hairdryer, bathrobes and free toiletries. At Eloisa Royal Suites, guests can request for luggage storage, laundry service and shuttle arrangements. A business center and gift shop is available, and massage and concierge services can also be provided. The in-house restaurant serves a tasty selection of local and Western cuisine. Meals can also be enjoyed in the comfort of guests’ rooms.

Eloisa Royal Suites is located in Mactan.

This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 3 star rated property and has over 616 reviews with the average score of 7.8 . Coming to Mactan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Mactan. These details are authentic, as they are provided by our partner, booking.com.

This Eloisa Royal Suites in Mactan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eloisa Royal Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Maximo V. Patalinghug Jr. Avenue, Lapu-Lapu City, Cebu, Mactan, 6015, Philippines

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
  • Restaurant
  • Kids' meals
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Toilet with grab rails
Activities
  • Foot massage
  • Full-body massage
  • Massage
  • Pool table
  • Fitness center
  • Back massage
  • Locker rooms
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Safe
Guest Services
  • Airport shuttle
  • Ironing service
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • Suit press
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Airport shuttle (free)
  • Meeting/Banquet facilities
  • Tour desk
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Eloisa royal suites is a multi-use hotel we accept local and foreign guest's from international flights.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.81
Location:
7.96
Staff:
8.91
Facilities:
7.8
Comfort:
8.17
Cleanliness:
8.33
Bodo
Aug 30, 2025 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Pick up from Airport was Perfect
Summary: Perfect
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Twin
Room Size: 17 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Premier Queen
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, Pool view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view

Cleanliness & disinfection

Hand sanitizer
Executive Suite
Room Type: Suite
Room Size: 27 m2
2 Full bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, Pool view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view

Cleanliness & disinfection

Hand sanitizer
Studio Queen
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

View

View, City view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 31 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Oven, Kitchenette, Microwave, Refrigerator

Living Area

Sofa, Desk

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Lockers, Key card access, Ironing facilities, Air conditioning, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Eloisa Royal Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eloisa Royal Suites?

Check-in time for Eloisa Royal Suites starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eloisa Royal Suites have a swimming pool?

Yes, this Eloisa Royal Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eloisa Royal Suites?

Best-rates for the Eloisa Royal Suites starts from $43 per night with includes Security/Safety, Business Services, Sports/Activities, Wheelchair Accessible, Guest Services, Entertainment, Laundry, Air Conditioner, Parking, Pool, Transportation/Shuttle, Restaurant, Child Friendly, Internet, Designated Smoking Area, TV, Balcony/Terrace, Wellness Facilities, Accessibility with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Eloisa Royal Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eloisa Royal Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eloisa Royal Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eloisa Royal Suites?

Based on the information reported by the owner or manager, the Eloisa Royal Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eloisa Royal Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eloisa Royal Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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